Subprocessors
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Lettermint V.O.F. uses certain third-party subprocessors to assist in providing our services. A subprocessor is a third-party data processor who has access to personal data of our customers or their end-users in order to provide services to Lettermint.
This page provides important information about the identity, location, and role of each subprocessor we use. We will update this page from time to time to reflect changes in our subprocessors.
Current Subprocessors
| Subprocessor | Purpose | Processing Location | Data Protection Info |
|---|---|---|---|
| Stripe, Inc. | Payment processing | United States, with global infrastructure | Stripe Privacy Policy |
| PostHog, Inc. | Analytics and product usage tracking | European Union | PostHog Privacy Policy |
| Salesforce, Inc. (Slack) | Internal communications and customer support | United States, with global infrastructure | Slack Privacy Policy |
| Google LLC (Google Workspace) | Internal communications, document management | European Union | Google Workspace Privacy Policy |
| OVH SAS (OVHcloud) | Cloud infrastructure and hosting | European Union | OVHcloud Privacy Policy |
| BunnyWay d.o.o. (Bunny.net) | Content delivery network | European Union, with global infrastructure | Bunny.net Privacy Policy |
| Mintlify, Inc. | Documentation hosting | United States | Mintlify Privacy Policy |
International Data Transfers
For any transfers of data outside the European Economic Area (EEA) or the United Kingdom, we ensure appropriate safeguards are in place through:
- Adequacy decisions (where the European Commission has determined that a third country ensures an adequate level of protection)
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Binding Corporate Rules (BCRs) where applicable
- Additional technical and organizational measures to ensure the protection of personal data
Updates to Subprocessors
We may update our list of subprocessors from time to time. We will notify customers of any new subprocessors according to the terms of our Data Processing Agreement.
If you have questions or concerns about any of our subprocessors, please contact us at legal@lettermint.co.
Objecting to Subprocessors
If you are a customer of Lettermint and wish to object to a new subprocessor, please contact us promptly at legal@lettermint.co. If you do not object within 30 days of us providing notice of a new subprocessor, you will be deemed to have accepted the new subprocessor.
If we determine that your objection is reasonable, we will work with you to find a mutually acceptable resolution. If we cannot reach a resolution, you may terminate your agreement with us in accordance with the terms of your contract.