Teams

Team members

Lettermint teams allow you to collaborate with colleagues on email projects. Each team member has a role that determines what they can access and modify.

Understanding roles

Lettermint has two roles with distinct permission levels:

Owner

Full administrative access including billing, team settings, and member management. Every team must have at least one owner.

Member

Access to core features like sending emails, managing projects, domains, and routes. Cannot access billing or team settings.

Only Owners can manage team members, access billing, or modify team settings.

Invite team members

To invite someone to your team:

Go to Manage team → Members
Click Add person in the top right
Enter their email address and select a role
Click Send invitation

Button showing Manage Team in navigation.

The invitee will receive an email with a link to join your team. If they don't have a Lettermint account, they'll be prompted to create one first.

On the free Developer plan, you cannot add team members. Upgrade to any paid plan for unlimited team members.

Pending invitations

You can view and manage pending invitations from the Members tab. Pending invitations show the invitee's email, assigned role, and when the invitation was sent.

To revoke a pending invitation:

Find the invitation in the pending list
Click the 3-dot menu
Select Revoke invitation

Revoked invitations can no longer be accepted. You can send a new invitation to the same email address if needed.

Change team member roles

To change a team member's role:

Go to Manage team → Members
Find the member and click the 3-dot menu
Select Change role
Choose the new role

Role changes take effect immediately.

You cannot change your own role if you're the only owner. Transfer ownership to another member first, or invite a new owner.

Remove team members

To remove a team member:

Go to Manage team → Members
Find the member and click the 3-dot menu
Select Remove
Confirm the removal

Removed members immediately lose access to the team and all its resources.

You cannot remove yourself if you're the only owner. Transfer ownership to another member first.

Permissions reference

The table below shows which permissions each role has:

Permission	Owner	Member	Description
Messages
View messages	✅	✅	View all sent messages and their status
Send messages	✅	✅	Send emails via API or SMTP
Projects
View projects	✅	✅	View all team projects
Create/edit projects	✅	✅	Create new projects and edit existing ones
Delete projects	✅	✅	Permanently delete projects
Routes
View routes	✅	✅	View email routing configurations
Create/edit routes	✅	✅	Create and modify email routes
Delete routes	✅	✅	Permanently delete routes
Domains
View domains	✅	✅	View all team domains
Add/edit domains	✅	✅	Add new domains and edit existing ones
Delete domains	✅	✅	Permanently delete domains
Webhooks
View webhooks	✅	✅	View webhook endpoints
Create/edit webhooks	✅	✅	Create and modify webhook endpoints
Delete webhooks	✅	✅	Permanently delete webhook endpoints
Suppressions
View suppressions	✅	✅	View suppressed recipients
Add suppressions	✅	✅	Manually suppress recipients
Remove suppressions	✅	✅	Remove recipients from suppression list
Team Members
View members	✅	✅	See list of team members
Invite members	✅	❌	Send invitations to new team members
Remove members	✅	❌	Remove members from the team
Change member roles	✅	❌	Modify roles of other team members
Team Settings
View team settings	✅	❌	Access team configuration
Edit team settings	✅	❌	Modify team name, preferences, etc.
Delete team	✅	❌	Permanently delete the entire team
Billing
View billing	✅	❌	View subscription and payment details
Manage billing	✅	❌	Change plans, update payment methods

Last modified on May 11, 2026

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