---
title: "Verified account required to send emails, this is why"
description: "Want to send emails with Lettermint? A verified account is required. We'll explain why this is necessary."
url: "https://lettermint.co/knowledge-base/account/verified-account-required-to-send-emails-this-is-why"
published: "2025-08-27"
last_updated: "2025-08-27"
---

# Verified account required to send emails, this is why

> Want to send emails with Lettermint? A verified account is required. We'll explain why this is necessary.

Lettermint is designed to deliver [transactional emails](https://lettermint.co/features/transactional-emails) as quickly
as possible to the recipient's inbox. As you can see on our [Time to
Inbox](https://lettermint.co/time-to-inbox-tti) page, we do this fast and
reliably. To continue guaranteeing this, it's necessary to verify your account
(team) before you can send emails to recipients.

## Why is a verified account required?

We take email delivery very seriously. To ensure that
Lettermint remains a reliable service for all our users, it's
important to prevent abuse including spam. We want to be certain that
emails land in the recipient's inbox and not in the
spam folder.

We actively monitor - *in full compliance with European privacy laws* - for
abuse of Lettermint. Account verification helps us gain more
insight into how you'll use Lettermint. This helps us better understand
what types of emails are being sent and how recipient
consent is handled.

<callout>

Without a verified account, it's still possible to send emails,
but only to your own email address that you used to create
the account.

</callout>

## Verification process

When creating a new team in Lettermint, we ask for some information.
The verification process consists of the following steps:

1. **Add domain**
2. **Add project**
3. **Verify account**

In step 3, we ask for some information about your use of Lettermint. This
step consists of the following questions:

1. **Account type** (individual or business)
2. **Website**
3. **Email types** ([transactional](https://lettermint.co/features/transactional-emails) or [broadcast](https://lettermint.co/features/broadcast-emails))
4. **How to handle unsubscribes**
5. **Expected sending volume**

After submitting your verification request, we'll process it as soon as possible.
**Usually within a few hours** (Amsterdam GMT+2). Meanwhile, you can
continue implementing Lettermint in your application or website
through our [SDKs and API](https://lettermint.co/integrations).

Note that during the verification process, you can only send emails to your own
email address. Emails sent to other recipients
will be automatically rejected and return an error message, for example:
`Unverified teams can send mail only to team members.`.

![Lettermint verification](https://lettermint.co/content/knowledgebase/lettermint-verification.webp)
